SERVICOM Index is:

• A yardstick for measuring the quality of service as delivered by Government thriugh its various Ministries, departments, parastattals and agencies
• The result of rigorous assessment for SERVICOM Compliance Evaluation of Service Frontlines within Ministries and Parastatals.
  
  

• The ultimate purpose of governance is to serve the citizens
• Citizen have the right to be served right
• Service is well delivered only when the citizens are satisfied
• The Federal Government's commitment to the provisions of SERVICOM [ Service Compact With All Nigerians ] as a programme to improve service delivery throughout the country

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